A lost sale is more than just a missed opportunity. It’s wasted resources, time and money. If the better part of your ecommerce success depends on the ability to move inventory quickly, lost sales will absolutely hold you back. The experts at SellerMobile shared how to prevent and understand what causes lost sales.
Studies have proven that attracting new clients costs six or seven times more than maintaining the existing ones. Also, it has been proven that 85 percent of customer losses are due to poor service. There are various ways to improve customer service.
Customer expect great prices, fast shipping and good service overall. To help your customers have the best shopping experience at your storefront, we compiled five things you shouldn’t do.